Management Team

Luke Kanies | CEO / Founder

Luke founded Puppet and Puppet Labs in 2005 out of fear and desperation, with the goal of producing better operations tools and changing how we manage systems. He has been publishing and speaking on his work in system administration since 1997, focusing on development since 2001. He has developed and published multiple simple sysadmin tools and contributed to established products like Cfengine, and has presented on Puppet and other tools around the world, including at OSCON, LISA,, and His work with Puppet has been an important part of DevOps and delivering on the promise of cloud computing. He serves as a board member for the Software Association of Oregon.

Nigel KerstenNigel Kersten | CIO

Nigel came to Puppet Labs from Google HQ in Mountain View, where he was responsible for the design and implementation of one of the largest Puppet deployments in the world. He's been a sysadmin for Linux and Mac deployments since before Mac OS became a UNIX, and was voted one of the 25 Most Influential People in the Mac Technical Community in 2006.

Bill KoefoedBill Koefoed | CFO

Bill joined Puppet Labs from Microsoft, where he was the CFO of Skype. Prior to Skype, Bill held roles as General Manager Investors Relations and General Manager of IT Finance & Strategy for Microsoft. Prior to joining Microsoft, Bill held leadership roles at Hewlett-Packard Company, PwC Consulting and Arthur Andersen. Koefoed received his BS and MBA degrees from the University of California, Berkeley.

Scott Campbell | Sales

Scott has played a prominent role in several startup software companies. Most recently, Scott spent 4 years as the Sr. VP of Global Sales at Jive Software. Prior to Jive, Scott spent 6 years at Tripwire, a leading provider of security and compliance solutions. While at Tripwire, Scott lead the Western Region Field Sales and Inside Sales organizations. Prior to Tripwire, Scott spent 5 years as the Director Sales at Rogue Wave Software, a provider of software development tools that had a successful IPO in 1997.

Julie Crawford | Finance & Administration

Julie has 17 years of financial, accounting, and business experience. Most recently, she ran her own financial consulting practice assisting fast-growing start-up companies. Earlier, as CFO/Corporate Controller of PolyServe, she played a key role in the company’s sale to HP. Prior to PolyServe, she served as a Senior Finance Manager at InFocus Corporation.

Holly Files | Customer Success

Holly Files has spent her career building and growing customer-facing organizations. With over 25 years in the enterprise software space, providing operational and services leadership; she has deep experience in helping fast-growth businesses to create both scalable organizations and customers who become raving fans. Most recently she was co-founder of VelocX, a business-consulting firm with a unique ability to quickly assess, strategize and implement programs as well as align people to increase the velocity of their growth. Prior to VelocX she held senior executive positions for NetIQ - a systems management, security and web analytic software supplier - where she was responsible for their $100M services business unit; WebTrends; Chockstone; and other enterprise software companies.

Randall Hansen | User Experience

Randall has been a design leader at consultancies and product companies for over ten years, deeply involved in open source the entire time. He's been programming for 30 years and has been a professional system administrator. He is most passionate about creating high-quality, simple products that forge emotional connections with users.

Mitch SoniesMitch Sonies | Business & Corporate Development

Mitch joined Puppet Labs in connection with the Company’s acquisition of Cloudsmith. Mitch spent the first seven years of his career as a venture and private equity lawyer. He moved to Wall Street as a sell-side analyst and wrote the first industry reports on CRM. In 1997, he joined Aspect Communications, then the industry leader, to run corporate and business development. In 2000, he co-founded a startup that developed one of the industry’s first platforms for cloud-based software applications, and subsequently co-founded Cloudsmith.

Brian SteinBrian Stein | Engineering & Product Development

Brian joins Puppet Labs most recently from Red Hat where he was the VP of Engineering. During his 11 years at Red Hat Brian came to lead a worldwide engineering team responsible for delivering Red Hat's family of cloud products, including virtualization management, OpenStack, cloud orchestration, Linux provisioning, JBoss middleware management, certificate server, and directory server. Prior to Red Hat Brian served as co-founder of RBTG and Director of Professional Services at Ars Digita.

Laura SteppLaura Stepp | Human Resources & Organization Development

Laura brings over 18 years of progressive experience in strategic human resources and organization development that spans multiple industries and a variety of global roles. Laura was HR Director for Intel’s Software and Services Group, as well as the IT organization. She specializes in strategic planning, organization design and development, workforce planning and leadership assessment, and is passionate about developing innovative, high-performance cultures. Prior to Intel, Laura worked at Nike, Mentor Graphics Corp., and as an independent consultant. Laura is also an accredited coach with the International Coach Federation (ICF).