Puppet has a healthy community full of people who are happy to help you get unstuck, but the community works best if you know how it works, here are a few tips:
Search first. Then ask.
Check around to see if someone has already answered your question
- Restrict your Google search to site:puppetlabs.com to just search our various sites
- Search the puppet-users group to see if your issue has been discussed
- Use Puppet-specific search terms like ‘yum provider’, ‘file resource’, and ‘manifest’